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inquiry

Inquiry form

Depending on the content of your inquiry, it may take some time for us to respond.
Please note that inquiries received on holidays will be handled from the next business day onwards.

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When inquiring about an order, please be sure to include your order number.

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Personal Information Protection Policy

Personal Information Protection Policy enacted on September 21, 2011
Revised (3rd edition) April 21, 2016
Takuro Yoshizawa, CEO of Hits Company, Inc.

1. Our company will not use personal information obtained from users through the provision of this service for any purpose other than the purpose of this service without the user's consent, and will store such information securely to prevent leakage, alteration, loss, or damage, and will manage such information in accordance with the spirit of the "Act on the Protection of Personal Information." However, this does not apply in the following cases.

  • When it is necessary to protect the life, body, or property of the user, and it is difficult to obtain the user's consent
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the user
  • When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law
  • When requested to disclose or provide personal information by a court, the National Police Agency, the police, a bar association, a consumer center, or an organization with equivalent authority.
  • When disclosure or provision is permitted by law

2. Requests for notification, disclosure, correction, addition, or deletion of the purpose of use of personal information may be made by the user himself/herself, his/her legal representative, or a representative entrusted by the user. Requests for disclosure, etc. will be accepted by our personal information protection office.

[Contact Information]

For inquiries regarding our personal information protection policy, please contact the following:

〒160-0023 Tokyo, Shinjuku-ku, Nishi-Shinjuku 7-9-7 Nikka Building 3F
Hits Company, Inc. Personal Information Inquiry Department Email address:

*On Saturdays, Sundays, public holidays, the New Year holidays, and during Golden Week, we will respond from the next business day.

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Google Privacy Policy

https://policies.google.com/privacy?hl=en
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